Get Help

How to get help

If you need help from our foodbank there are a few simple steps to follow.

We all need help sometimes!

Many people worry about admitting that they need support.  They are concerned about being judged or not qualifying for this support.  Please let us calm those concerns…… The foodbank is here to help YOU, in your moment of crisis.  We will work with local agencies to get you back onto your feet. 

If the Agencies feel you are struggling to put food on the table, they will issue you with a foodbank voucher. The local agency can also provide long term solutions if needed to help address some of the issues behind the reasons for your crisis. Agencies we work with include: Citizens Advice, housing support officers, children’s centres, health visitors, social services and some local charities.


So how do you get started:

1. Get in touch with us.

If you call or email our foodbank we can talk through your situation and put you in touch with a relevant local agency.  If you are short of food on the day you contact us we will ensure you have some at the earliest opportunity and then work with yourselves and the appropriate agencies to get you the support that is needed.

2. Arrange a visit to the referral agency.

They will discuss your situation and supply you with a foodbank voucher where appropriate.

3. Bring  your foodbank voucher to your nearest foodbank centre. 

You can find a list of our local centres and opening times here. When you arrive, we’ll welcome you with a warm drink and our trained volunteers will chat with you about your situation. We’ll also discuss any dietary needs you may have and exchange your foodbank voucher for a parcel of three days of emergency food. We’ll also help to support you in any other ways that we can.  Our aim is to provide a non-judgemental space for support at the point of crisis.

If you have any further questions our FAQ’s page may help, or feel free to give us a call.


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